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Terms & Privacy
CLIENT TERMS OF USE
TERMS
By accessing and using this website, web page, client portal, or mobile application, including but not limited to any content, functionality and services offered on or through this website, web page, client portal, or mobile application, or our e-mails, texts, posts and other electronic messages (collectively, our "Site"), you are agreeing to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this Site.
Our Site and all of the contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by us, our licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws, as applicable. We reserve the right to withdraw or amend our Site, and any service or material we provide on our Site, in our sole discretion without notice. We will not be liable if, for any reason, all or any part of our Site is unavailable at any time or for any period.
USE LICENSE
Your permission to use and access this Site is the grant of a limited license, not a transfer of title, and your limited license to use or access our Site shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time for any reason or no reason.
When using or accessing our Site, you may not:
1. modify or copy any material or Services;
2. use the material or Services for any commercial purpose, or for any public display (commercial or non-commercial);
3. attempt to decompile or reverse engineer any software contained on the Site or that supports the Site or any Services;
4. engage in any data mining, data harvesting, data extracting or any other similar activity in relation to this Site, or while using this Site;
5. remove any copyright or other proprietary notations from the material; or
6. transfer the materials to another person or entity or "mirror" the material on any other server.
Posting Content. In these Terms and Conditions of Use, your "Content" shall mean any audio, video, text, images or other material, including comments or feedback, you choose to post on or submit to us via this Website. With respect to your Content, by posting it in a way that is visible to the public, you grant us a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate and distribute it on our Site and in any and all media. Your Content must be your own and must not be infringing on any third party's rights or violate any of the restrictions in the subsection below. We reserve the right to remove any of your Content from our Site at any time, and for any reason, without notice.
Without limiting the foregoing, you agree not to use, or permit to be used, any messaging capabilities or any Services on our Site that permit text entry or the uploading or posting of audio, video or images to post, transmit or disseminate any: (1) unsolicited material to persons or entities that have not agreed to receive such material or to whom you do not otherwise have a legal right to send such material; (2) material that infringes or violates any third party's intellectual property rights, rights of publicity, privacy, or confidentiality, or the rights or legal obligations of any wireless service provider or any of its customers or subscribers; (3) material or data that is illegal, or material or data that is harassing, coercive, libelous, defamatory, abusive, threatening, obscene, or otherwise objectionable, materials that are harmful to minors or excessive in quantity, or materials the transmission of which could diminish or harm the reputation of us and/or our third-party service providers; material or data that is related to illegal drugs or to pharmaceuticals, material that contains any viruses, Trojan horses, worms, time bombs, cancelbots, or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data, or personal information; or material or information that is false or misleading, or likely to mislead or deceive.
DISCLAIMER
You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or our Site will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF OUR SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH OUR SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO OR FROM IT. THE MATERIALS ON THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESSED OR IMPLIED, AND HEREBY DISCLAIM AND NEGATE ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR OTHER VIOLATION OF RIGHTS.
LIMITATION OF LIABILITY
IN NO EVENT WILL WE, OUR AFFILIATES OR OUR OR THEIR LICENSORS, SERVICE PROVIDERS, AGENTS, EMPLOYEES, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, OUR SITE, ANY WEBSITES LINKED TO OR FROM IT, ANY CONTENT ON OUR SITE OR ON SUCH OTHER WEBSITES, OR ANY SERVICES OR ITEMS OBTAINED THROUGH OUR SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
INDEMNIFICATION
You agree to defend, indemnify and hold harmless us, our affiliates, licensors and service providers, and our and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms and Conditions of Use and your use of our Site.
REVISIONS AND ERRATA
The materials appearing on our Site could include technical, typographical, or photographic errors. We do not warrant that any of the materials on the Site are accurate, complete, or current. We may make changes to the materials contained on the Site at any time without notice.
LINKS
We have not reviewed all of the third-party websites linked to by the Site and are not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of the third-party website.
SITE TERMS OF USE MODIFICATIONS
We may revise these Terms and Conditions of Use for the Site at any time without notice. By accessing or using the Site, you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
GOVERNING LAW
Any claim relating to the Site shall be governed by the laws of the State in which we are headquartered without regard to its conflict of law provisions.
MOBILE MESSAGING TERMS & CONDITIONS
Our Mobile Messaging Service is subject to the following terms and conditions. If you do not wish to continue participating in the program or no longer agree to these Terms, you can reply "STOP" to any mobile message from Us in order to opt out of the Program.
User Opt In: The Program allows users to receive SMS/MMS mobile messages by users affirmatively opting into the Program. Our mobile messages are not sent by an automatic telephone dialing system. By participating in the Program, you agree to receive autodialed marketing mobile messages and you understand that consent is not required to make any purchase from Us.
Cost and Frequency: Message and data rates may apply. The Program involves recurring mobile messages, and additional mobile messages may be sent based on your interaction with Us.
Contact Information: For support text "HELP" to 85100, or to any of Our mobile messages, or email smsinfo@thryv.com.
User Opt Out: To opt out, reply "STOP" to 85100, or to any of Our mobile messages from your mobile device. You may also opt out by texting "QUIT", "END", "CANCEL", "UNSUBSCRIBE", or "STOP ALL" to 85100.
Privacy: WE DO NOT SELL, RENT, LOAN, TRADE, LEASE OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY.
PRIVACY POLICY
Revised: September 18, 2026
Your information privacy is important to us. We provide this Privacy Policy to explain how we collect, use, protect, and disclose information and data when you use the website on which this policy is posted ("Site") and related services offered through the Site ("Services"). This Privacy Policy applies to all users of the Site and Services.
BY USING THE SITE OR SERVICES, YOU ARE CONSENTING TO THIS PRIVACY POLICY. PLEASE READ IT CAREFULLY.
1. Personal Information We Collect
We may collect the following categories and types of "Personal Information":
- Contact Information: your first and last name, mailing address, email address, and phone number;
- Other identifying information: IP address, social media usernames, passwords and other security information for authentication and access;
- Financial Information: credit card, debit card and bank account information;
- Demographic information: gender, age, employment information and salary information;
- Geolocation data;
- Internet or other electronic activity: your browsing, search, and click history;
- Commercial information: products or services purchased or viewed on our Site;
- Audio and visual information: your videos and photos; and
- Inferences drawn from the categories described above.
2. How We Use Personal Information
- Transactional Purposes: to receive, process, confirm, send and track your order, subscription or registration; communicate with you about it; and process any subscription or registration.
- Analytical Purposes: to analyze preferences, trends and statistics.
- Marketing and Promotional Purposes: to inform you of new products, services and offers; provide targeted advertising; create matched audiences on third-party advertising platforms; run promotions; and provide personalized marketing communications.
- Maintenance and Improvement of the Site and Services: to provide the Site and Services, handle customer service requests, and diagnose technical problems.
- Security and Fraud Prevention: to protect the Site, our company, and others and to prevent fraud, theft and misconduct.
- Legal and Other Requirements: to comply with legal requirements or provide information to our lawyers, accountants or other advisors.
Note: Mobile opt-in data is not sold or shared with third parties for their own marketing or commercial use.
3. Sources of Personal Information
We collect information directly from you (forms, sign-ups, contact requests); from our Service Providers (e.g., analytics platforms, session replay technology); from other third-party sources (including publicly available social media information); and passively via cookies and similar technologies.
4. Categories of Third Parties We Share Personal Information With
Service Providers: businesses we contract with for hosting, maintenance, data storage, advertising, and marketing. They receive only the information necessary to perform their services and must use reasonable security practices.
Our Affiliates: businesses controlling, controlled by, or under common control with us, acting as Service Providers or where required by law.
Third Party Advertising Partners: advertising networks, social media platforms, and measurement/analytics partners for cross-contextual behavioral advertising, analytics, attribution, and reporting.
Corporate Transactions: in connection with a merger, acquisition, sale, or transfer of assets.
Compliance with Laws and Law Enforcement: to respond to legal requests, protect safety, property, or rights, or comply with the law.
WE DO NOT SELL, RENT, LOAN, TRADE, LEASE OR OTHERWISE TRANSFER ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE MOBILE MESSAGING PROGRAM TO ANY THIRD PARTY FOR SUCH THIRD PARTY'S MARKETING PURPOSES.
5. Cookies
We may use cookies and anonymous identifiers to analyze use of and improve the Site and Services. Most browsers accept cookies by default; you can reset your browser to refuse cookies, though certain features may not work. We may use Google Analytics; to opt out visit https://tools.google.com/dlpage/gaoptout/.
6. Session Replay, ChatBot, and AI Voice Assistant Technologies
We use session replay technology (recording mouse movements, clicks, scrolling, typing for quality control, customer service, fraud prevention and security, and marketing), chatbots (collecting information you provide plus chat transcripts), and AI-powered voice assistants on certain phone numbers (collecting information you provide during the call, plus recordings/transcripts) as described in the full policy.
7. Advertising and Online Tracking
We and third-party companies may serve ads and collect information (click stream, browser type, time and date, ad interactions) for cross-contextual behavioral advertising, using cookies, pixels, mobile advertising IDs, and similar technologies. Our systems do not recognize browser "Do Not Track" signals. To opt out of targeted advertising, visit www.networkadvertising.org or www.aboutads.info/choices/.
8. Managing Your Information Preferences
You can opt out of marketing emails via the link at the bottom of any marketing email. You cannot opt out of all emails (e.g., account status emails).
9. Security
We maintain physical, electronic, and procedural safeguards to protect information. However, no data transmission over the Internet can be guaranteed 100% secure; you transmit information at your own risk.
10. Links, Children's Privacy, International Processing, State and Canada Disclosures
Our Site may link to third-party websites we do not control. The Site is intended for users 18 and older; we do not knowingly collect information from children under 13. Information may be transferred to and stored on servers in the United States. Certain U.S. state laws (including California's "Shine the Light" law and Nevada's online privacy law) provide residents with rights regarding disclosure of Personal Information; we do not disclose Personal Information to third parties for their own direct marketing purposes and do not sell Personal Information for monetary consideration. Canadian residents have rights to access and correct personal information under Canadian privacy law.
11. Privacy Policy Changes and Contact
We may change this Privacy Policy from time to time by posting the revised policy on the Site; changes take effect on the "Revised" date shown. By continuing to use the Site, you consent to the revised policy. If you have questions or concerns, contact us at the contact information on the Site. Please print a copy of this policy for your records and check the Site frequently for changes.